The European “Step4-SFC” project: A methodology and tools for developing behavioural know-how (SFC)All business areas and countries agree that soft skills are essential and complementary to technical skills, but they often highlight difficulties addressing this. It is in this transnational context that it appeared to us necessary to pool our exchanges, our practices and to develop tools related to awareness, observation, training and the evaluation of behavioural know-how (SFC) in a professional context. This SFC terminology has its meaning in the idea of considering the SFC as a behavioural resource to be mobilised along with know-how and knowledge in keeping with professional skills. The project and all contributions from partners are based on a 4-stage co-construction method and associated key tools. The methodology structures the thinking on the SFCs in an adherence process marked by the profession’s references. The tools allow agreement on essential professional SFCs; defining them and identifying the contextualised observable indicators. To meet the needs of users of the methodology, the project has developed different specific and practical tools accessible on the site: https://step4-sfc.eu/Productions-du-projet: - a Mooc (Massively Open Online Course) (https://mooc-forem-sfc.eu/), a massively open participatory learning community and federative device particularly well adapted to the cooperation objective in terms of innovation and the exchange of good practices;- An IT application: the Visi-sfc allowing the automated observation and evaluation of SFCs in a context of formative evaluation (accessible at https://step4-sfc.eu/Titre-de-votre-application-a-changer;- Face-to-face training sessions, educational resources meeting awareness, guidance and training targets of learners and trainers accessible in PDF and integrated in the Mooc;- An individual SFC remedial tool selection guide https://step4-sfc.eu/IMG/pdf/br-brochure_opcsfc_a5-2019.pdf. This tool selection guide has allowed the creation of a register of all the tools developed to guide the user to select the appropriate tool. This structure has been integrated in the Step4-sfc site to allow any user to find the specific tool based on the objective set;- A methodological guide for integrating the SFC work into the activities identified in the training and evaluation references https://step4sfc.eu/IMG/pdf/io6_guide_integration_referentiels_vf_fr.pdf . This guide meets a SFC identification need that must be developed and observed in training in line with training standards. It complements Visio4 SFC and allows the completion of the performance criteria and commonly observable indicators to facilitate dialogue between its users;- A SFC recognition feasibility study. This study proposes actions and opportunities for recognition and ethical validation of behavioural know-how https://step4-sfc.eu/IMG/pdf/io7_vf.pdf;- A community of practice on EPALE (www.epale.eu);- The project site https://step4-sfc.eu/ where all the project information can be found. - A FB page https://www.facebook.com/Step4SFC/, a community of 215 subscribers in which various project release events are reported as they progress, monitoring articles, exchanges and user feedback in the form of photos, videos, messages, notifications, etc.