ContextThe quality of paediatric services depends on the physicians’ job specific skills involving knowledge and practical abilities (hard skills) and also a series of soft transversal, personality-linked, intellectual skills and meta-skills (i.e. soft skills).Soft skills are likely to make the difference between the good and excellent pediatric health services, creating an error free, safer, and supportive environment for the pediatric patients and parents.ObjectiveThe project aims to identify the most important soft skills in the field of pediatrics, match them with the best teaching methods and strategies, and elaborate guidelines and materials for training the pediatricians’ trainers.Participating organisationsThe Softis-Pedproject involved: -6 contractual partners including training agencies, universities, and public institutions-62 lecturers from 11 different universities-187 residents working in the pediatrics sector-31 students from 6 different universities -26 associated partners including associations, no profit organisations, non-governmental organization, public bodies, universities, research institutes, companies.The target groups were directly involved in the carrying out of the project activities. The Softis-Ped project had a relevant impact on their needs as, starting from survey directly involving them, it produced training contents and tools to improve the soft-skills they use in their day life activities.Activity 1) Publication on Pediatrics Soft Skills NeedsThe project partners cooperate for the creation of a publication presenting the results of a research activity aimed at analysing the needs and expectations of the three main actors of pediatric health services: pediatricians, pediatric students, pediatric patients and their parents.Activity 2) Training Package for Pediatricians Professors and TrainersThe project partners created a training package addressed to lecturers and trainers in the field of paediatrics on how to assist pediatric undergraduate and resident students in developing and consolidating their soft skills for improving the quality of pediatric services. The training package has been developed in order to address the needs described in the phase 1 and it contains teaching resources for each identified soft skill and is available on the project portal. The online training courses offers the access to 5 modules:-Communication with Children-Communicating with Parents-Communication in a Multicultural Environment-Communicating with Peers-Communicating with Health Care StaffActivity 3) Joint Staff Training EventThe joint staff training event took place in Tirgu Mures (RO) for 7 days. Through the training, lecturers involved in paediatric education, acquired knowledge, skills and competence to make full use of the project results in order to be able to: - Transfer soft skills to their students through: emerging technology-based methods, tools and contents such as: podcasts, video tutorials on team-based learning, problem-solving, gamification, etc. - Foster and optimisation of paediatric education to better meet the specific current and future needs of infants, children and teenagers, medical employers and other stakeholders. Activity 4) – Training Package for PaediatriciansThe project developed a training package addressed to students, residents, medical practitioners in paediatrics on how to learn, develop and consolidate their soft skills for improving the quality of paediatric services. The training package has been developed in order to address the needs identified during the phase 1 and with reference to the teaching concepts developed in the phase 2. The activity also included the creation of a Multilanguage dictionary of medical terms contains simple definitions for diseases, instruments, medicines, and other health-related items in Arabic, Chinese, English, Italian, German, Romanian, Hungarian and Spanish.Activity 5 - Multiplier eventsThe project partners organized events addressed to lecturers, professors, students and paediatric practitioners using non formal education tools aiming at disseminating, promote and foster the use of the project results..ImpactAs far as the impact of the project is concerned, Softis-Ped project provided lecturers, professors, students and paediatric practitioners with the possibility to improve and further develop their soft-skills in order to better cooperate with their colleagues and offer an excellent service to patients and their relatives.