NEWSERA aims to show the virtues of CS as an inclusive, broad and powerful science communication mechanism that increases trust in science communication and, in turn, in science overall, while opening up science and innovation to society, raising awareness and knowledge in science, and reducing the chances of incurring in fake news, by means of promoting critical thinking. NEWSERA Policy brief 2 assesses the main findings and impacts from the NEWSERA project as well as policy recommendations in science communication of citizen science initiatives addressing different stakeholders of the quadruple helix innovation model, more specifically the public sector and policy makers.