From E-Government to We-Government: an analysis towards participatory public services in the context of the H2020 WeGovNow

descriptionPublicationkeyboard_double_arrow_right Conference object , Other literature type , Article 01 Jan 2018 English Publisher:ZenodoJournal:Information Society and Smart Cities Conference University of Cambridge (Fitzwilliam College). United KingdomFunded by:EC | WeGovNow

Authors: Tsampoulatidis, Ioannis; Kompatsiaris, Ioannis; Nicos Komninos;

doi: 10.5281/zenodo.2578928 , 10.5281/zenodo.2578929

From E-Government to We-Government: an analysis towards participatory public services in the context of the H2020 WeGovNow

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Abstract

The idea that digital innovation increasingly shifts power from the supply-to the demand-side (or to the "customers") is becoming ever more popular. And this holds true not only for the private sector but also for the public sector. At the same time, emerging technologies-notably the so-called SMAC technologies (social, mobile, analytics, cloud technologies)-are making a transformational impact on public services, with the potential of becoming ever more powerful.

Keywords

e-Gov, we-Gov, citizens participation

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