
As companies enter the race for agentic AI adoption, fears surface around agentic autonomy and its subsequent risks. These fears compound as companies scale their agentic AI adoption with low-code applications, without a comparable scaling in their governance processes and expertise resulting in a phenomenon known as "Agent Sprawl". While shadow AI tools can help with agentic discovery and identification, few observability tools offer insights into the agents' configuration and settings or the decision-making process during agent-to-agent communication and orchestration. This paper explores AI governance professionals' concerns in enterprise settings, while offering design-time and runtime explainability techniques as suggested by AI governance experts for addressing those fears. Finally, we provide a preliminary prototype of an Agentic AI Card that can help companies feel at ease deploying agents at scale.
Proceedings of the CHI 2026 Workshop on Human-Centered Explainable AI (HCXAI); April 13–17, 2026; Barcelona, Spain.
Human-Computer Interaction, FOS: Computer and information sciences, Agent Sprawl, Artificial Intelligence (cs.AI), Artificial Intelligence, Enterprise AI governance, Multi-agent systems, Agentic Accountability, Human-Computer Interaction (cs.HC)
Human-Computer Interaction, FOS: Computer and information sciences, Agent Sprawl, Artificial Intelligence (cs.AI), Artificial Intelligence, Enterprise AI governance, Multi-agent systems, Agentic Accountability, Human-Computer Interaction (cs.HC)
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