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Article . 2026
License: CC BY
Data sources: Datacite
ZENODO
Article . 2026
License: CC BY
Data sources: Datacite
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Employee Engagement and Its Impact on Organizational Commitment in Banking Institutions

Authors: Kunaldeep Sharma¹, Neelima Bansal², Pankaj Kumar Arora³;

Employee Engagement and Its Impact on Organizational Commitment in Banking Institutions

Abstract

Employee engagement has emerged as a critical determinant of organizational commitment in the highly competitive banking sector. Increasing service expectations, digital banking transformation, and performance-based work environments have intensified job demands for banking professionals. Engaged employees demonstrate higher levels of dedication, absorption, and enthusiasm toward their work roles, leading to improved organizational loyalty and performance. This study examines the impact of employee engagement on organizational commitment in banking institutions in North India. Primary data were collected from 220 bank employees through a structured questionnaire. The study analyzes the influence of vigor, dedication, and absorption on affective, continuance, and normative commitment. The findings reveal a significant positive relationship between employee engagement and organizational commitment, highlighting the importance of fostering engagement strategies to enhance workforce stability and service quality.

Keywords

Employee Engagement; Organizational Commitment; Banking Sector; Workforce Stability; Service Quality; Job Involveme

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
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