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Engineering and Technology Journal
Article . 2025 . Peer-reviewed
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ZENODO
Article . 2026
License: CC BY
Data sources: ZENODO
ZENODO
Article . 2026
License: CC BY
Data sources: Datacite
ZENODO
Article . 2026
License: CC BY
Data sources: Datacite
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Ethics and Fairness in Conversational AI: A Framework for Addressing Bias in Large-Scale Language Models

Authors: Herbert Wanga;

Ethics and Fairness in Conversational AI: A Framework for Addressing Bias in Large-Scale Language Models

Abstract

The rapid advancement of large-scale language models (LLMs) has revolutionized conversational artificial intelligence (AI), enabling applications across healthcare, education, customer service, and beyond. However, these models often perpetuate and amplify societal biases present in their training data, raising significant ethical concerns. This article synthesizes current research on bias in LLMs, examining its sources, manifestations, and mitigation strategies. The article highlights the interdisciplinary challenges of ensuring fairness, including linguistic, cultural, and speciesist biases, and propose a framework for equitable AI development that integrates technical, governance, and participatory approaches. Key recommendations include diversifying training data, implementing algorithmic audits, fostering stakeholder collaboration, and adopting co-design methodologies. By integrating technical and ethical perspectives, this work aims to guide researchers, developers, and policymakers toward responsible AI deployment.

Keywords

conversational AI, large language models, ethics, fairness, algorithmic fairness, bias mitigation

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
Green
gold