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Metaverse in Human Resource Management: Opportunities and Challenges for Virtual Workplaces

Authors: Ankita Sharma, Rajib Kalita, Praveen Mishra, Megha Hazarika;

Metaverse in Human Resource Management: Opportunities and Challenges for Virtual Workplaces

Abstract

The rapid evolution of digital technologies has transformed the way organizations manage human resources, with the metaverse emerging as a new frontier for workplace innovation. The metaverse, a shared immersive digital environment that combines augmented reality (AR), virtual reality (VR), and blockchain technologies, has the potential to redefine recruitment, training, employee engagement, and collaboration in geographically dispersed teams. Unlike traditional digital tools, the metaverse creates an interactive, three-dimensional space where employees can interact through avatars, participate in virtual simulations, and engage in realistic collaborative tasks.This paper explores the opportunities and challenges of metaverse adoption in human resource management (HRM). The opportunities include enhanced virtual recruitment processes, immersive training programs, improved employee engagement, and cost savings in workplace infrastructure. At the same time, challenges such as high implementation costs, technological limitations, data privacy concerns, and psychological impacts of prolonged virtual interaction present significant barriers. The study emphasizes the need for HR professionals to adopt strategic approaches to leverage the benefits of the metaverse while addressing its risks.

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