The COALESCE project is building the European Competence Centre for Science Communication, which will operate under a virtual platform connected to a distributed network of physical National and Regional Hubs. The Competence Centre will include a Science Communication Academy to provide training and support to quadruple helix stakeholders and research and innovation (R&I) actors with a view to improving the quality of science communication. This report focuses on understanding the skills used, training needs and preferred formats for training delivery expressed by the various different actors that play key roles in science communication.