publication . Article . 2012

Leveraging behavioral science to mitigate cyber security risk

Shari Lawrence Pfleeger; Deanna D. Caputo;
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  • Published: 18 Jan 2012 Journal: Computers & Security, volume 31, pages 597-611 (issn: 0167-4048, Copyright policy)
  • Publisher: Elsevier BV
Abstract
Most efforts to improve cyber security focus primarily on incorporating new technological approaches in products and processes. However, a key element of improvement involves acknowledging the importance of human behavior when designing, building and using cyber security technology. In this survey paper, we describe why incorporating an understanding of human behavior into cyber security products and processes can lead to more effective technology. We present two examples: the first demonstrates how leveraging behavioral science leads to clear improvements, and the other illustrates how behavioral science offers the potential for significant increases in the eff...
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