publication . Other literature type . Article . 1999

Overall job satisfaction: how good are single versus multiple‐item measures?

Titus Oshagbemi;
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  • Published: 01 Sep 1999
  • Publisher: Emerald
Abstract
Managers interested in finding out the overall job satisfaction levels of their workers often face the problem of the appropriate measure of job satisfaction to adopt: single versus multiple‐item? This study sets out to compare the results of a single versus a multiple‐item measure employed to investigate the job satisfaction of university teachers. The purpose of the study was to ascertain the superiority or otherwise of the measures in ascertaining the overall job satisfaction of workers. The outcome of the study shows that the single‐item measure overestimated the percentage of people satisfied with their jobs and grossly underestimated both the percentage of...
Subjects
Medical Subject Headings: behavioral disciplines and activities
free text keywords: Applied Psychology, Management Science and Operations Research, Organizational Behavior and Human Resource Management, Social Psychology, Psychology, Job attitude, Job satisfaction, University teachers
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