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Pazarlama “ajanı” tüketici: bir iş fikri olarak katılımcı pazarlama

Authors: KARABULUT, Feyzan;

Pazarlama “ajanı” tüketici: bir iş fikri olarak katılımcı pazarlama

Abstract

Tu?keticilerin satın alma kararı sürecinde diğer tu?keticilerin yorumlarından, tavsiyelerinden ve deneyimlerinden etkilendikleri bilinmektedir. İnternet teknolojisinin giderek daha etkin ve ulaşılabilir hale gelmesi, tu?keticiler arası iletişimin ve etkileşimin artmasına ve beraberinde marka ya da markanın sunduğu u?ru?n veya hizmet hakkındaki yorumların etkisinin de artmasına sebep olmuştur. Tu?keticinin marka ile işbirliği yaptığı, marka elçisi olarak pazarlama mesajını yaydığı, u?ru?n deneyimlerini çevresiyle paylaştığı ve hedef pazar hakkında bilgi topladığı katılımcı pazarlama, firma destekli bir ağızdan ağıza pazarlama anlayışı olarak işletmeler tarafından oldukça ilgi görmektedir. Katılımcı pazarlamayı bir iş fikri olarak hayata geçiren organizasyonlar olarak katılımcı pazarlama platformları markalarla işbirliği içinde çalışmakta ve markalara onlar adına çalışabilecek gönu?llu? marka elçilerine ulaşma imkanı sağlamaktadır. Katılımcı pazarlama ve katılımcı pazarlama platformları henu?z akademik literatu?rde yeni tartışılan bir konu olduğundan katılımcı pazarlama platformları hakkında bilimsel bilgi birikimi yetersiz kalmaktadır. Bu çalışmada konuyla ilgili mevcut literatu?r incelenmiş olup, konuya ilişkin temel bilgi birikiminin ve kavramsal çerçevenin oluşturulması amaçlanmaktadır.

It is known that consumers are influenced by other consumers’ recommendations and experiences in making buying decisions. More effective and reachable Internet technology also provides an effective interaction and a better communication between peers. This phenomenon increased the influence of the consumer recommendations on the brand or products and services of the brand. Collaborative marketing enables consumers to work with the companies and behave like a brand advocates, spread the word-of-mouth and share opinions about the products or services of the brands with their peers. The organizations that adopt collaborative marketing as an entrepreneurial idea, work with the brands and create brand advocates for them to create buzz voluntarily. Collaborative marketing and collaborative marketing platforms are newly discussed matters in the academic literature. In this article, it is aimed to fill the gap in the literature about the subject and the conceptual framework of the subject has been formed.

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Turkey
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Keywords

Buzz Marketing, İşletme, Word-Of-Mouth, Ağızdan Ağıza Pazarlama, Ağızdan ağıza pazarlama;Vızıltılı Pazarlama;Buzz Pazarlama;Viral Pazarlama, Buzz Pazarlama, Vızıltılı Pazarlama, Viral Marketing, Word-of-mouth;buzz marketing;viral marketing, Business Administration, Viral Pazarlama

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
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Green