
Despite enormous advances in information systems, the process by which most medical practices select them has remained virtually unchanged for decades: the request for proposal (RFP). Unfortunately, vendors have learned ways to minimize the value of RFP checklists to where purchasers now learn little about the system functionality. The authors describe a selection methodology that replaces the RFP with scored demos, reviews of vendor user manuals and mathematically structured reference checking. In a recent selection process at a major medical center, these techniques yielded greater user buy-in and favorable contract terms as well.
Negotiating, Costs and Cost Analysis, Methods, Group Practice, Contract Services, Competitive Bidding, Decision Making, Organizational, United States, Management Information Systems
Negotiating, Costs and Cost Analysis, Methods, Group Practice, Contract Services, Competitive Bidding, Decision Making, Organizational, United States, Management Information Systems
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