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ZENODO
Conference object . 2020
License: CC BY
Data sources: Datacite
image/svg+xml art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos Open Access logo, converted into svg, designed by PLoS. This version with transparent background. http://commons.wikimedia.org/wiki/File:Open_Access_logo_PLoS_white.svg art designer at PLoS, modified by Wikipedia users Nina, Beao, JakobVoss, and AnonMoos http://www.plos.org/
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Conference object . 2020
License: CC BY
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Preserving Privacy in Awareness Systems

Authors: Patil, Sameer; Kobsa, Alfred;

Preserving Privacy in Awareness Systems

Abstract

Increasingly, software development teams comprise members who are geographically distributed across buildings, cities, countries or even continents. In order to raise the efficiency and effectiveness of such collaboration, team members need timely and context-specific information about the various activities of the other members. This information can be utilized to (re)schedule ones own work activities, to determine who needs to be consulted and whether they are available, and it also facilitates informal communication among team members (Dourish & Bellotti, 1992; Herbsleb et. al., 2000). However, this need for information about the activities, work and routines of team members is quite frequently at odds with the individual needs and desires for privacy, even within teams of peers. This leads to a tension between awareness and privacy in the context of collaborative work. Many suspect that the promise of collaborative technologies that increase group awareness and communication is often overshadowed by hidden privacy concerns, which are inherent to such systems. This chapter discusses various factors and principles that influence privacy management, as a first step toward informing design of socio-technical solutions to alleviate these tensions. For the discussion, we have used Instant Messaging (IM) as an example of an awareness technology for collaborative work.

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15 references, page 1 of 2

Ackerman, M. S. (2000). "The Intellectual Challenge of CSCW: The Gap between Social Requirements and Technical Feasibility". Human-Computer Interaction 15: pp. 179- 203.

Bellotti, V. (1996). "What You Don't Know Can Hurt You: Privacy in Collaborative Computing". In: Proceedings of Human Computer Interaction Conference on People and Computers XI, Springer.

Bellotti, V. and Dourish, P. (1997). "Rant and RAVE: Experimental and Experiential Accounts of a Media Space". In: Finn, Sellen and Wilbur (eds), Video-Mediated Communication, LEA, New Jersey: 245-272.

Boyle, M., Edwards, C. et al. (2000). "The Effects of Filtered Video on Awareness and Privacy". In: Proceedings of The ACM Conference on Computer Supported Cooperative Work, Philadelphia, Pennsylvania, USA, ACM Press, New York, NY, USA.

Dourish, P. and Bellotti, V. (1992). "Awareness and Coordination in Shared Workspaces". In: Proceedings of The ACM conference on Computer-Supported Cooperative Work, Toronto, Ontario, Canada, ACM Press, New York, NY, USA.

Dourish, P. and Bly, S. (1992). "Portholes: Supporting Awareness in a Distributed Work Group". In: Proceedings of The ACM Conference on Human Factors in Computing Systems, Monterey, California, USA, ACM Press, New York, NY, USA.

Greenberg, S. and Rounding, M. (2001). "The Notification Collage: Posting Information to Public and Personal Displays". In: Proceedings of The SIGCHI Conference on Human Herbsleb, J. D., Atkins, D. L. et al. (2002). "Introducing Instant Messaging and Chat in the Workplace". In: Proceedings of The SIGCHI Conference on Human factors in Computing Systems, Minneapolis, Minnesota, USA, ACM Press, New York, NY, USA. [OpenAIRE]

Herbsleb, J. D., Mockus, A. et al. (2000). "Distance, Dependencies, and Delay in a Global Collaboration". In: Proceedings of The ACM Conference on Computer Supported Cooperative Work, Philadelphia, Pennsylvania, USA, ACM Press, New York, NY, USA. [OpenAIRE]

Herbsleb, J. D., Mockus, A. et al. (2001). "An Empirical Study of Global Software Development: Distance and Speed". In: Proceedings of The 23rd International Conference on Software Engineering, Toronto, Ontario, Canada, IEEE Computer Society, Washington, DC, USA.

Hindus, D., Ackerman, M. S. et al. (1996). "Thunderwire: A Field Study of an Audio-only Media Space". In: Proceedings of The ACM Conference on Computer Supported Cooperative Work, Boston, Massachusetts, USA, ACM Press, New York, NY, USA.

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citations
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
views
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