publication . Article . 2020

The effect of administrative actions on satisfaction of primary and secondary public school principals

Oikonomidou Maria; Konstantinidis Ilias;
Open Access English
  • Published: 15 May 2020
  • Publisher: :null
Abstract
The quality and efficiency of Educational Administration affect the smooth operation of public schools. The aim of this study is to record the perceptions of school principals, who are the main customers of Educational Directorates in order to improve the quality of the provided services. The theoretical framework attempts to describe the prevalent view that the provision of qualitative and effective administrative support to schools can contribute to school smooth operation and school staff satisfaction in order to focus on educational services, rather than on administrative problems and restrictions. The administrative factors under investigation are the mode ...
Subjects
free text keywords: Qualitätsmanagement, Management by Objectives, Modernisierung, Informations- und Kommunikationstechnologie, Schulverwaltung, Verwaltung, Primarbereich, Sekundarbereich, Schulleiter, Zufriedenheit, Schulpersonal, Öffentliche Schule, Empirische Untersuchung, Fragebogenerhebung, Griechenland, Quality management, Modernization, School administration, Primary education, Primary level, Secondary education, Headteacher, Headteachers, School head teacher, Satisfaction, School personnel, Non-private school, Public school, State school, Empirical study, Questionnaire survey, Greece, quality of Public Administration, administrative procedures, customer satisfaction, modernisation, ict, customer participation, Bildung und Erziehung, Education, administrative procedures; ICT; customer participation; customer satisfaction, Makroebene des Bildungswesens, Macroanalysis of the Education System, Economics of Education, Educational Policy, Griechenland, Schulwesen, Grundschule, Sekundarbereich, öffentliche Verwaltung, Qualitätssicherung, Schulleitung, Bildungspolitik, Greece, school system, primary school, secondary education, public administration, quality assurance, principal, educational policy, 10600, quality of Public Administration, administrative procedures, customer satisfaction, Qualitätsmanagement, Management by Objectives, Modernisierung, Informations- und Kommunikationstechnologie, Schulverwaltung, Verwaltung, Primarbereich, Schulleiter, Zufriedenheit, Schulpersonal, Öffentliche Schule, Empirische Untersuchung, Fragebogenerhebung, Quality management, Modernization, School administration, Primary education, Primary level, Headteacher, Headteachers, School head teacher, Satisfaction, School personnel, Non-private school, Public school, State school, Empirical study, Questionnaire survey, Erziehung, Schul- und Bildungswesen, Schulpädagogik, Bildungsorganisation, Bildungsplanung und Bildungsrecht, lcsh:Theory and practice of education, lcsh:LB5-3640, ddc:370
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