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Reengineering knowledge for e-tourism and hospitality curricula
Fu, Jing; Soultana Tania Kapiki;
Fu, Jing; Soultana Tania Kapiki;
Reengineering knowledge for e-tourism and hospitality curricula
E-tourism and hospitality represents the development of tourism and hospitality to integrate ICT tools and has significantly changed the industry over the last decade. In order to meet the new needs, knowledge service suppliers (i.e. the university) must meet the requirements and social developments of the tourism industry. The quality of e-tourism and hospitality curriculum depends largely on the education quality and its subsequent implementation. The research reveals that higher education is not currently meeting the needs of the industry, especially in the Greater Mekong Sub-region countries. This article focuses on two major problems, which represent a disparity between the knowledge needs of the tourism and hospitality industry and the knowledge provided by curricula in higher education. The authors leverage a knowledge engineering perspective so as to bridge the gap between knowledge demand and supply as related to e-tourism and hospitality curriculum design.
Library of Congress Subject Headings: lcsh:Management. Industrial management lcsh:HF5410-5417.5 lcsh:Marketing. Distribution of products lcsh:HD28-70
Dewey Decimal Classification: ddc:370
Bildungswesen tertiärer Bereich, Lehrplan, knowledge supply chain, curriculum, Tourismus, hotel and restaurant trade, Education, Gastgewerbe, subject of study, E-tourism; knowledge engineering; supply chain management; knowledge supply chain, 20800, professionalization, Wissensmanagement, Bildung und Erziehung, Studienfach, knowledge engineering, Professionalisierung, supply chain management, E-tourism, University Education, knowledge management, 40200, tourism, 10600, syllabus
Bildungswesen tertiärer Bereich, Lehrplan, knowledge supply chain, curriculum, Tourismus, hotel and restaurant trade, Education, Gastgewerbe, subject of study, E-tourism; knowledge engineering; supply chain management; knowledge supply chain, 20800, professionalization, Wissensmanagement, Bildung und Erziehung, Studienfach, knowledge engineering, Professionalisierung, supply chain management, E-tourism, University Education, knowledge management, 40200, tourism, 10600, syllabus
Library of Congress Subject Headings: lcsh:Management. Industrial management lcsh:HF5410-5417.5 lcsh:Marketing. Distribution of products lcsh:HD28-70
Dewey Decimal Classification: ddc:370
3614
Asian Development Bank Report (2012),“Greater Mekong Subregion: Tourism Sector Strategy”, available at http://www.adb.org.
Association of Southeast Asian Nations (2012), 'Guide to ASEAN Mutual Cognition Arrangement on Tourism Professionals', available at http://www.aseansec.org.
Barnes, S. (2002). Knowledge Management Systems: Theory and Practice. Thomson Learning.
Bryman A., and Burgess R. (1994). Analyzing Qualitative Data, Routledge.
Buhalis, D. (2003) e-Tourism, Information Technology for Strategic Tourism Management. London: Pearson.
Cassell, C. and Symon, G. (1994). Qualitative Methods in Organizational Research: A Practical Guide. London: Sage.
Davenport. T. H. (1997). Information Ecology: Master the Information and Knowledge Environment. Oxford University Press, N.Y.
Denzin, N. and Lincol, Y. (2000). Handbook of Qualitative Research. SAGE.
Fu Jing, Chakpitak, N, Matteo, S. and Widid, B. (2010) “Gap analysis of knowledge supply chains for e-tourism curriculum design-a knowledge management perspective”. Proceedings of the 4th International Conference on Software, Knowledge, Information Management and Applications (SKIMA), Paro, Bhutan (pp.205-211).
Forrest, P., Anctil, E, and Hass. G (2006). Curriculum Planning: A Contemporary Approach. Pearson.
citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).2 popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.Average influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).Average impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.Average views 201 downloads 91 citations This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).2 popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.Average influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).Average impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.Average - 201views91downloads
citations
Citations provided by BIP!
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
Citations provided by BIP!popularityPopularity provided by BIP!
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
Popularity provided by BIP!influenceInfluence provided by BIP!
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
Influence provided by BIP!impulseImpulse provided by BIP!
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
Impulse provided by BIP!viewsViews provided by UsageCounts
Views provided by UsageCountsdownloadsDownloads provided by UsageCounts
Downloads provided by UsageCounts 2
Average
Average
Average
201
91
E-tourism and hospitality represents the development of tourism and hospitality to integrate ICT tools and has significantly changed the industry over the last decade. In order to meet the new needs, knowledge service suppliers (i.e. the university) must meet the requirements and social developments of the tourism industry. The quality of e-tourism and hospitality curriculum depends largely on the education quality and its subsequent implementation. The research reveals that higher education is not currently meeting the needs of the industry, especially in the Greater Mekong Sub-region countries. This article focuses on two major problems, which represent a disparity between the knowledge needs of the tourism and hospitality industry and the knowledge provided by curricula in higher education. The authors leverage a knowledge engineering perspective so as to bridge the gap between knowledge demand and supply as related to e-tourism and hospitality curriculum design.