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UCJC Business and Society Review
Article . 2016 . Peer-reviewed
Data sources: Crossref
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Revista Galega de Economía
Article . 2016
Data sources: DOAJ
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EVALUACIÓN DEL DESEMPEÑO Y REMUNERACIÓN EN ORGANIZACIONES CON RECONOCIMIENTO EFQM: RETÓRICA Y REALIDAD

Authors: Ana Belén Escrig-Tena; Juan Carlos Bou-Llusar; Inmaculada Beltrán-Martín;

EVALUACIÓN DEL DESEMPEÑO Y REMUNERACIÓN EN ORGANIZACIONES CON RECONOCIMIENTO EFQM: RETÓRICA Y REALIDAD

Abstract

What type of performance appraisal and compensation systems do quality-driven organisations use? Is there a dominant pattern among these companies? This paper presents the findings of an empirical study conducted on a sample of 180 Spanish organisations that have obtained EFQM recognition. The results, based on cluster analysis and ANOVA, indicate that only one group of organisations use development-oriented systems, and are therefore aligned with approaches recommended in the Quality Management literature. In addition, two other systems are identified, one that evidences inconsistency between performance appraisal and compensation, and another focusing on target achievement.

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Keywords

HB1-3840, HD72-88, Economic theory. Demography, Economic growth, development, planning

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selected citations
These citations are derived from selected sources.
This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Citations provided by BIP!
popularity
This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network.
BIP!Popularity provided by BIP!
influence
This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically).
BIP!Influence provided by BIP!
impulse
This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network.
BIP!Impulse provided by BIP!
0
Average
Average
Average
gold