
Product quality improvement is a complex process and must be done from an overall business perspective that takes into account the technical, commercial, environmental and managerial aspects. Effective quality improvement requires a proper understanding of the different notions of quality and an approach to evaluate different options for improvement. This paper looks at these two issues.
Multidisciplinary, Operations Research & Management Science, quality notions, improvement process, product quality, Management, Engineering, C1, Warranties, 230117 Operations Research, 720205 Industry costs and structure, Model
Multidisciplinary, Operations Research & Management Science, quality notions, improvement process, product quality, Management, Engineering, C1, Warranties, 230117 Operations Research, 720205 Industry costs and structure, Model
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