The Landauer cost for erasing information demands that information about a physical system be included in the total entropy, as proposed by Zurek [Nature 341, 119 (1989); Phys. Rev. A 40, 4731 (1989)]. A consequence is that most system states-either classical phase-space distributions or quantum pure states-have total entropy much larger than thermal equilibrium. If total entropy is to be a useful concept, this must imply that work can be extracted in going from equilibrium to a typical system state. The work comes from randomization of a «memory» that holds a record of the system state