
doi: 10.1007/11780496_43
Qualification that a leader should satisfy in managing nonprofit organization (NPO) is revealed by integrating the analysis of questionnaire survey and E-mail archives. Questionnaire survey is applied to 104 staffs in dot-jp, a specific nonprofit organization in Japan. E-mail archives are analyzed by applying the IDM (Influence Diffusion Model) that measures the influential relationships between staffs. The results of this paper conclude that a leader should catch staffs' messages as well as throw messages to construct trust relationships. Otherwise, the leader become self-righteous, and make staffs complaint about the organization.
| selected citations These citations are derived from selected sources. This is an alternative to the "Influence" indicator, which also reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | 0 | |
| popularity This indicator reflects the "current" impact/attention (the "hype") of an article in the research community at large, based on the underlying citation network. | Average | |
| influence This indicator reflects the overall/total impact of an article in the research community at large, based on the underlying citation network (diachronically). | Average | |
| impulse This indicator reflects the initial momentum of an article directly after its publication, based on the underlying citation network. | Average |
