A QUALITY FUNCTION DEPLOYMENT APPLICATION IN IMPROVING LIBRARY SERVISES: THE CASE OF DUZCE UNIVERSITY CENTRAL LIBRARY

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ÜNAL, Aslıhan ; YILDIZ, Mehmet Selami (2017)
  • Publisher: Bandirma Onyedi Eylul University
  • Journal: (issn: 2148-029X, eissn: 2148-029X)
  • Related identifiers: doi: 10.11611/yead.341740
  • Subject: Library Services,Quality Function Deployment | Kütüphane Hizmetleri,Kalite Fonksiyon Göçerimi

University libraries have a great importance in accessing information fortheir intermediary role. In today’s world, developments in various areas leadsto new user needs and expectations. Libraries are obliged to improve currentservices and to adapt new developments. The... View more
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