publication . Article . 2017

Does Leader-Member Exchange Impact on OrganizationalCitizenship Behaviour Readiness? Evidence from StateGovernment Agency

Ibrahim, Rashidah Mohamad; Ghani, Mazuri Abd; Hashim, Noorul Hafizah; Amin, Aziz;
Open Access
  • Published: 01 Mar 2017 Journal: Cilt: 7 Sayı: 1 (issn: 2146-4405, eissn: 2146-4405, Copyright policy)
  • Publisher: İlhan ÖZTÜRK
Local Government (LG) being the third-tier in Malaysian government has been identified as one of the government agencies mandated to drive economic growth and development of a district and its residents. Being one of the main service providers, LG has yet to meet the public expectations as many complaints have being filed towards its operational issues as evidenced from statistical data from Public Complaint Bureau (PCB). Thus, in responding to PCB statistics and lack in-depth research on LG, this paper aims to investigate the relationship between Leader-Member Exchange (LMX) and Organizational Citizenship Behaviors (OCB) among local governments’ employees worki...
free text keywords: Organizational Citizenship Behavior, Local Government, Leader-Member Exchange
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