Tools for Quality and Productivity Improving: Six Sigma and ISO 14000: Quality Function Deployment (QFD)

Article Portuguese OPEN
Stefano, Nara Medianeira;
  • Publisher: Instituto Superior de Contabilidade e Administração da Universidade de Aveiro
  • Journal: Revista Estudos do ISCAA (issn: 1646-4850, eissn: 0873-2019)
  • Publisher copyright policies & self-archiving
  • Related identifiers: doi: 10.1234/ei.v0i8.2866
  • Subject: Six Sigma; ISO 14000; Quality Function Deployment; Quality management | Six Sigma; ISO 14000; Quality Function Deployment; Gestión da la Calidad

The demands of consumers and the growth of competitiveness factor stimulated organizations to improve their processes, product and services to meet the requirements of a dynamic market and increasingly demanding consumers. This differential, in the continuous search for... View more