Airline Passengers

Part of book or chapter of book English OPEN
Wittmer, Andreas; Hinnen, Gieri;
(2016)
  • Publisher: Routledge
  • Subject: business studies
    acm: ComputerApplications_COMPUTERSINOTHERSYSTEMS

Airlines create value for employees, investors, governments, customers and consumers. This chapter focuses on the customers and consumers of the airline product. Airline customers, who include passengers and corporate travel providers, exert considerable market power in... View more
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