publication . Conference object . 2011

Crowd innovation : The role of uncertainty for opening up the innovation process in the public sector

Collm, Alexandra; Schedler, Kuno;
  • Published: 11 Apr 2011
  • Publisher: IRSPM International Research Society for Public Management
  • Country: Switzerland
Innovations are complex processes that can be created internally, caused externally or generated collectively with stakeholders. Integrating crowdsourcing and open innovation and supported by Web 2.0 technologies, a new innovation practice, crowd innovation, has emerged. In this paper, we illustrate empirically the practice of crowd innovation and discuss institutional obstacles, which exist for implementing crowd innovation in the public sector. Referring to the normative mode of publicness we argue that a lack of discretionary power due to unfavorable positions and insufficient political and managerial support causes uncertainty and inhibits public managers to...
free text keywords: business studies
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