Quality management practices in the south east Asian airlines' operations function

Doctoral thesis English OPEN
Subagyo, Toto Hardiyanto;
  • Publisher: Cranfield University
  • Subject:
    acm: ComputerApplications_COMPUTERSINOTHERSYSTEMS

Despite the recent Asian economics crisis (1997-1998), air traffic volumes in Asia- Pacific will continue to grow over the next decade. As the market is becoming more and more attractive, the competition amongst the airlines operating in the region has challeng... View more
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