publication . Preprint . 2018

Social Media Analysis For Organizations: Us Northeastern Public And State Libraries Case Study

Collins, Matthew; Karami, Amir;
Open Access English
  • Published: 24 Mar 2018
Abstract
Social networking sites such as Twitter have provided a great opportunity for organizations such as public libraries to disseminate information for public relations purposes. However, there is a need to analyze vast amounts of social media data. This study presents a computational approach to explore the content of tweets posted by nine public libraries in the northeastern United States of America. In December 2017, this study extracted more than 19,000 tweets from the Twitter accounts of seven state libraries and two urban public libraries. Computational methods were applied to collect the tweets and discover meaningful themes. This paper shows how the librarie...
Subjects
ACM Computing Classification System: InformationSystems_MISCELLANEOUS
free text keywords: Computer Science - Social and Information Networks, Computer Science - Computers and Society, Statistics - Applications, Statistics - Machine Learning
Download from
26 references, page 1 of 2

Aharony, N. (2010). Twitter Use in Libraries  : An Exploratory Analysis. Journal of Web Librarianship, 4(4), 333-350. [OpenAIRE]

https://doi.org/10.1080/19322909.2010.487766

Al-Daihani, S. M., & AlAwadhi, S. A. (2015). Exploring academic libraries ' use of Twitter  : a content analysis. The Electronic Library, 33(6), 1002-1015. https://doi.org/10.1108/EL-05-2014-0084 [OpenAIRE]

American Libraries Association (ALA). (2014). State of America's Libraries Report 2014. Retrieved from http://www.ala.org/news/state-americas-libraries-report-2014

American Libraries Association (ALA). (2017). State of America's Libraries Report 2017. Retrieved from http://www.ala.org/news/state-americas-libraries-report-2017

Cain, J.O. (2017). Using Topic Modeling to Enhance Access to Library Digital Collections. Journal of Web Librarianship, (10)3, 210-225. https://doi.org/10.1080/19322909.2016.1193455 Cavanagh, M. F. (2016). Micro-blogging practices in Canadian public libraries  : A national snapshot. Journal of Librarianship and Information Science, 48(3), 247-259. https://doi.org/10.1177/0961000614566339

Chew, C., & Eysenbach, G. (2010). Pandemics in the Age of Twitter  : Content Analysis of Tweets during the 2009 H1N1 Outbreak. PLoS ONE, 5(11), 1-13. https://doi.org/10.1371/journal.pone.0014118 [OpenAIRE]

Del Bosque, D., Leif, S. A., & Skarl, S. (2012). Libraries atwitter: trends in academic library tweeting. Reference Services Review, 40(2), 199-213. https://doi.org/10.1108/00907321211228246

Ghosh, D. (Debs), & Guha, R. (2014). What are we “tweeting” about obesity? Mapping tweets with Topic Modeling and Geographic Information System. Cartography and Geographic Information Science, (40)2, 90-102.

https://doi.org/10.1080/15230406.2013.776210

10. Guo, L., Vargo, C. J., Pan, Z., Ding, W., & Ishwar, P. (2016). Big Social Data Analytics in Journalism and Mass Communication  : Comparing Dictionary-Based Text Analysis and Unsupervised Topic Modeling. Journalism & Mass Communication Quarterly, 93(2), 332-359. https://doi.org/10.1177/1077699016639231

11. He, W., Zha, S., & Li, L. (2013). Social media competitive analysis and text mining  : A case study in the pizza industry. International Journal of Information Management, 33, 464-472. https://doi.org/10.1016/j.ijinfomgt.2013.01.001

12. Jamison-Powell, S., Linehan, C., Daley, L., Garbett, A., & Lawson, S. (2012). “I can't get no sleep”: Discussing #insomnia on Twitter. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1501- 1510). Retrieved from http://andygarbett.co.uk/wp-content/uploads/2016/05/Jamison-Powell-et-al-I-Cant-Get-NoSleep.pdf

13. Karami A. and Zhou L. (2014), Improving Static SMS Spam Detection by Using New Contentbased Features, Proceedings of the 20th Americas Conference on Information Systems (AMCIS), Savannah, GA.

14. Karami, A. (2015). Fuzzy topic modeling for medical corpora. University of Maryland, Baltimore County.

26 references, page 1 of 2
Powered by OpenAIRE Open Research Graph
Any information missing or wrong?Report an Issue