publication . Other literature type . 2009

Gurui kvalitete

Šiško Kuliš, Marija; Mrduljaš, Zvonko;
Open Access Croatian
  • Published: 01 Jan 2009 Journal: Tehnički vjesnik, volume 16, issue 3 (issn: 1330-3651, eissn: 1848-6339, Copyright policy)
  • Publisher: Faculty of Mechanical Engineering in Slavonski Brod; Faculty of Electrical Engineering, Computer Science and Information Technology Osijek; Faculty of Civil Engineering in Osijek
Since the beginning of industrial production to the present, quality has been evolving from simple control through quality assurance and quality management to perfection level. An important role in the development of ideas about quality, as well as its implementation in the economy was played by the Quality Gurus. The aim of this work is to review the most important contribution, with basic biographical information, of nine major Quality Gurus: Edward Deming, Joseph Juran, Philip Crosby, Kaoru Ishikawa, Genichi Taguchi, Armand Feigenbaum, Shigeo Shing, Tom Peters and Claus Moller.
free text keywords: guru kvalitete; kvaliteta; poboljšanje, quality guru; quality; improvement
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