publication . Other literature type . 2011

“Four Stars Charter Quality” in Charter Service of Croatia

Gračan, Daniela; Zadel, Zrinka; Rudančić Lugarić, Andreja;
Open Access Croatian
  • Published: 01 Jan 2011 Journal: NAŠE MORE : znanstveni časopis za more i pomorstvo, volume 58, issue 1-2 (issn: 0469-6255, eissn: 1848-6320, Copyright policy)
  • Publisher: University of Dubrovnik
Abstract
Motivated by the situation at the charter services market, the authors were making effort to emphasize the importance of meeting organized by The Yachtpool. Yachtpool initiative was to introduce a quality standard in charter activity and set aside a reputable charter companies that work professionally and in that way are protecting the reputation of nautical tourism and all the related partners. All reputable charter companies are not Yachtpool partner’s either, but Yachtpool had a vision as part of its Four Stars quality to create a brand and mark of superior quality that customers will access with confidence. The aim of this paper was from practical examples o...
Subjects
free text keywords: charter-djelatnosti; Four Stars Charter Quality; nautičko tržište; turistička destinacija; luke nautičkog turizma, charter service; Four Stars Quality Charter; nautical market; tourist destination; nautical tourism port

15 Four Stars Charter Quality Kodeks je skup pravila i procedu-

Marina Mandalina), Mir Amo Nautika (jedrilice u Sukošanu, Marina „FOUR STARS CHARTER QUALITY“ U Dalmacija), Nautic Adria (jedrilice u Puli / Veruda i Sukošanu, CHARTER-DJELATNOSTI HRVATSKE / MMaarriinnaa DDaallmmaacciijjaa)),, PNualevnigao(j(ejeddrirliilciceeui Smpolittuo,rnmeajrainhateŠupinSuutk),oRšaonyua,l “Four Stars Charter Quality“ in charter activity Yachts (jedrilice u Sukošanu, Marina Dalmacija), Waypoint (jedrilice of Croatia iDmalmotaotrinaeCjahhatreteru(jReodvriilnicjue, uPuPlri,imTorošgteirnuu, niaTroMguirrute),ruKrioDkiub(jerodvrniliickeu),i “Four Stars Charter Quality”14 je inicijativa za motorne jahte u Sukošanu, Marina Dalmacija) Nautika Centar Nava reinženjering hrvatskog chartera i to prije svega u j(ajehdteriluicePui lmi/Voetrourdnae,jBahiotegruadSup,lMituu),rtePritute,rŠiYbaecnhiktiun,gT(rjoegdirriulicieSpilmituo)t,oRrnoekvaliteti njegovih usluga i kvaliteti odnosa s agencijama. charter (jedrilice u Puli / Bunarina), Sail Croatia / Jedrenje (jedrilice u

Kaštelima), Sailing Europe Charter, (jedrilice na Šolti, Rogač) i Ultra 14 “Four Stars Charter Quality” inicijativu pokrenuo je Yacht-Pool Hr- Sailing Charter (jedrilice - Kaštela, Trogir i Dubrovnik). vatska, Yacht-Pool International iz Austrije i Agema iz Koprivnice 16 http://www.4stars-charter.com/hr/4_Stars_Charter_Quality/ 5.6.2010. 2. Luković, T., Gržetić, J., Nautičko turističko tržište u

Hrvatski hidrografski institut, Split, 2007. 1. Dulčić, A., Nautički turizam i upravljanje lukom

nautičkog turizma, Ekokon, Split, 2006. 9. www.4stars-charter.com/hr/4_Stars_Charter_

Quality/ Rukopis primljen: 7. 6. 2010.

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