Quality Management, Environmental Management and Organizational Design in the Hotel Industry: A Qualitative Study

Article English RESTRICTED
Tarí, Juan-José; Molina-Azorín, José F.; López-Gamero, María D.; Pereira-Moliner, Jorge; Pertusa-Ortega, Eva;
(2014)
  • Publisher: SciTechnol
  • Related identifiers: doi: 10.4172/2324-8807.1000133
  • Subject: Quality management | Environmental management | Organizational design | Performance | Hotel industry | Organización de Empresas

The purpose of this paper is twofold. First, the paper analyzes the relationship between quality management and environmental management and their effects on hotel performance. Second, the article examines the relationship between these two management systems and organi... View more
Share - Bookmark