publication . Thesis . 2005

Challenges facing transactional e-government systems

AI-Sebie, Madi M;
Open Access English
  • Published: 01 Jan 2005
  • Publisher: Brunel University, School of Information Systems, Computing and Mathematics
  • Country: United Kingdom
This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University, 17/10/2005. A review of normative literature, in the field of e-government, indicates that the transactional stage of e-government is one of the most important to the implementation of an e-government system as it represents the highest level of interaction within organisations and between customers and government organisations. Due to the importance of the transactional stage of the e-government system and its positive impact, not only in making the delivery of external services quicker, but also in increasing the efficiency of internal government processes, gover...
free text keywords: External service delivery, Internal goverment processes
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