publication . Thesis . 2013

eLearning courses about national tourism destinations: destination management organizations’ offers and travel agents’ perceptions and motivations

Kalbaska, Nadzeya; Cantoni, Lorenzo;
Open Access English
  • Published: 11 Dec 2013
  • Country: Switzerland
A broad number of studies have been undertaken so far both by the academic research and by industry communities on the use of the internet for educational purposes. However, very limited research has been done previously on the use of Information and Communication Technologies (ICTs) as educational and training modes within the hospitality and tourism field. Travel agent training, certification processes and the use of ICTs to deliver training to the travel trade have been largely excluded from the previous academic research. This study aimed to address this research gap with the purpose to understand eLearning offerings within the tourism field. It explored the...
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