publication . Article . 2009

THEORETICAL FRAMES FOR DESIGNING REVERSE LOGISTICS PROCESSES

Janusz K. Grabara; Sebastian Kot;
Open Access
  • Published: 01 Jan 2009 Journal: Review of General Management, issue 1 Ianuary, pages 55-61
Abstract
Logistics processes of return flow became more and more important in present business practice. Because of better customer satisfaction, environmental and financial aspects many enterprises deal with reverse logistics performance. The paper is a literature review focused on the design principles of reverse logistics processes Keywords: reverse logistics, designing.
Subjects
ACM Computing Classification System: ComputerApplications_COMPUTERSINOTHERSYSTEMSInformationSystems_INFORMATIONSYSTEMSAPPLICATIONS
free text keywords: reverse logistics, designing

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