publication . Preprint . 2003

Violence and stress at work in the postal sector

Giga, Sabir I; Hoel, Helge; Cooper, Cary L;
Open Access
  • Published: 01 Jan 2003
Reviews literature on the prevalence, causes and consequences of violence and stress within the postal sector and presents examples of good practice and relevant sources of information to guide practitioners and researchers.
free text keywords: stress, violence, bullying at work, occupational safety, occupational health, postal worker, postal service, developed countries, developing countries, stress, violence, persécution au travail, sécurité du travail, santé au travail, employé des postes, service postal, pays développés, pays en développement, estrés, violencia, acoso laboral, seguridad en el trabajo, salud en el trabajo, empleado de correos, servicio postal, países desarrollados, países en desarrollo
28 references, page 1 of 2

Atkinson, M., 1998. “Return to Gender”, in The Guardian. London: 1 December 1998, p. 25.

Barling, J., 1996. The Prediction, Experience, and Consequences of Workplace Violence in VandenBos and Bulatao: pp. 29-49.

Barling, J., I. Dekker, C.A. Loughlin, E.K. Kelloway, C. Fullagar and D. Johnson, 1996. “Prediction and Replication of the Organizational and Personal Consequences of Workplace Sexual Harassment”, in Journal of Managerial Psychology; 11(5): pp. 4- 25.

Baron, R.A. and Neuman, 1996. “Workplace Violence and Workplace Aggression: Evidence on their Relative Frequency and Potential Causes”, in Aggressive Behavior 22: pp. 161-173.

Baxter, V. and Margavio, 1996. “Assaultive Violence in the U.S. Post Office”, in Work and Occupations; 23(3): p. 277-296.

News, 2002. Article, available northern_ireland/1764437.stm Cooper, C.L. and G. Sadri, 1991. “The Impact of Stress Counselling at Work”, in Journal of Social Behavior and Personality. Special Issue: Handbook on job stress; 6(7): pp. 411-423.

Cox, T., A. Griffiths, C. Barlowe, R. Randall, L. Thomson, and E. Rial-Gonzalez, 2000. Organisational Interventions for Work Stress: A Risk Management Approach. HSE contract research report No: 286/2000. Sudbury, United Kingdom: Health and Safety Executive, HSE Books.

De Keyser, V., F. Decortis, and T. Crommen, 1988. “The Introduction of New Technology in a Postal Sorting Centre: A Case Study”, in de Keyser, V., T. Qvale, B. Wilpert and S.A. Ruiz Quintanilla, eds. The Meaning of Work and Technological Options. London: John Wiley, pp. 59-76.

Di Martino, V., H. Hoel, and C.L. Cooper, 2002. Violence and Harassment in the Workplace: A review of the Literature. Report commissioned by the European Foundation for the Improvement of Living and Working Conditions. Dublin.

European Agency for Safety and Health at Work, 2002. Fact sheet on Work-related Stress, Facts (22). Bilbao, Spain: available at online: .

Leather, P., C. Brady, C. Lawrence, D. Beale and T. Cox, 1999. Work-related Violence: Assessment and Intervention. London: Routledge.

Lim, V.K.G. and T.S.H. Teo, 1999. “Occupational stress and IT personnel in Singapore: Factorial dimensions and differential effects”, in International Journal of Information Management; 19: pp. 277-291.

Mikkelsen, A. et al., 1998. “Job Stress and Organizational Learning Climate”, in International Journal of Stress Management; 5(4): pp. 197-209.

Paoli, P. and D. Merllié, 2001. Third European Survey on Working Conditions 2000. Dublin: European Foundation for the Improvement of Living and Working Conditions.

Rogers, K. and E.K. Kelloway, 1997. “Violence at Work: Personal and Organizational Outcomes”, in Journal of Occupational Health Psychology; 2(1): pp. 63-71.

28 references, page 1 of 2
Powered by OpenAIRE Open Research Graph
Any information missing or wrong?Report an Issue