publication . Article . 2015

Competency Assessment Using Key Performance Indicators

Toader Elena Alexandra; Laura Brad;
Open Access
  • Published: 30 Jun 2015 Journal: International Journal of Academic Research in Business and Social Sciences, volume 5, issue 6 June, pages 75-86
Abstract
The paper proposes a method for computing the scores of the key performance indicators resulted in the competency assessment process. The key performance indicators are estimated considering four performance levels that an IT professional can obtain at the end of the assessment process. We suggest as the best approach for estimating the performance key indicators an online questionnaire filled by 60 employees that work in IT Romanian companies. The results provide evidence that the differences between the levels of performance are quite small. The employees of the IT companies had similar features and characteristics no matter what is their level of performance....
Subjects
free text keywords: Competency register, human resource management, IT competency assessment, key performance indicators, Information technology, business.industry, business, Computer-assisted web interviewing, Performance indicator, Competency assessment, Computer science, Operations management, Human resource management, Process management
Related Organizations
18 references, page 1 of 2

1. Ahmad, M.M., Dhafr, N., 2002. Establishing and improving manufacturing performance measures. Robot. Comput. Integr. Manuf. 18, 171-176 [OpenAIRE]

2. A.R. Rezaei ∗, T. Çelik, Y. Baalousha, Performance measurement in a quality management system, Scientia Iranica E (2011) 18 (3), 742-752

3. Bartol, K.M., Srivastava, A., 2002. Encouraging knowledge sharing: the role of organizational reward systems. Journal of Leadership and Organization Studies 9, 64-76.

4. Bodea C. N., E-A. Toader, “Ontology-based modeling of the professional competencies - a comparative analysis”, 11th International Conference on Informatics in Economy (IE 2012), Education, Research and business Technologies, Bucharest, May 2012, pp. 452-458 ;

5. Bodea C. N., E-A. Toader, “Developement of the PM competency model for IT professionals, base for HR management in software organizations”, 12th International Conference on Informatics in Economy (IE 2013), Education, Research and business Technologies, Bucharest, April 2013

6. Bodea C. N, E-A. Toader, “Project management competency assessment methods for IT professionals”, 13th International Conference on Informatics in Economy (IE 2014), Education, Research and business Technologies, Bucharest, May 2014

7. Brown, M.G., 1996. Keeping Score: Using the Right Metrics to Drive World-class Performance. Productivity, Inc., Portland

8. Güngör, P. (2011). The Relationship between Reward Management System and. Procedia Social and Behavioral Sciences, 1510

9. International Project Management Association, ICB - IPMA Competence Baseline, Version 3.0, Netherlands, 2006, ISBN: 0-9553213-0-1

10. Li-Yin Shen, Wei-Sheng Lu, Hong Yao, De-Hu Wu, A computer-based scoring method for measuring the environmental performance of construction activities, Automation in Construction 14 (2005) 297- 309

11. Macky,K.,& Johnson, G. (2000).The strategic Management of Human Resources in New Zealand. Auckland, New Zealand: Irwin/McGraw-Hill

12. Masron, T.A., Ahmad Z. & Marimuthu, M (2011) Positioning KIPs in the Performance of Universities. Universiti Sains Malaysia

13. Paquette, G. (2010) Visual Knowledge Modeling for Semantic Web Technologies.Models and Ontologies, IGI Global, USA, 2010, pp.93-175

14. Tsai YC, Cheng YT., Analyzing key performance indicators (KPIs) for E-commerce and Internet marketing of elderly products: a review, Archives of Gerontology and Geriatrics 55 (2012) 126-132

15. Uren S., E. Griffiths, Environment Management in Construction, Construction Industry Research and Information Association, 2000.

18 references, page 1 of 2
Powered by OpenAIRE Open Research Graph
Any information missing or wrong?Report an Issue
publication . Article . 2015

Competency Assessment Using Key Performance Indicators

Toader Elena Alexandra; Laura Brad;