Quality Improvement and Learning in Productive Systems

Article OPEN
Charles H. Fine;
  • Journal: Management Science, volume 32, issue 10 October, pages 1,301-1,315
  • Related identifiers: doi: 10.1287/mnsc.32.10.1301
  • Subject: quality control, production/scheduling: work studies and learning, finance: investment criteria [reliability]

Recent interest in product quality suggests that effort devoted to improving the quality of manufactured products may reduce unit costs. This conjecture---that improving quality can lower costs---challenges the traditional assumption that unit costs increase with increa... View more
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