publication . Article . 1993

Purchase Involvement of New Car Buyers: A Descriptive Study

Joseph Abramson; Peggy D. Brewer;
Open Access
  • Published: 01 Jan 1993 Journal: American Journal of Business, volume 8, issue 2, pages 13-20
The purchase of a new automobile is often cited as the quintessence of a high involvement purchase decision; the financial risks and personal relevance of the purchase dictate that car buyers put forth much effort before making a decision. In this research such efforts as dealers shopped, brands shopped, and information sources used are studied in a large sample of new car buyers in West Virginia. The purchase behavior of respondents in this study seems more like low-involvement than high involvement. Little physical searching was reported and limited use of secondary information was evidenced. The authors suggest that for some purchases another category of invo...
free text keywords: Car buyers, Post-purchase satisfaction, Purchase behaviour, Purchase involvement
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