EFFECTS OF EBT CUSTOMER SERVICE WAIVERS ON FOOD STAMP RECIPIENTS: EXECUTIVE SUMMARY

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Kirlin, John A.; Logan, Christopher;
(2002)
  • Subject: EBT, new recipients, customer service, vulnerable subgroups, recipient satisfaction, Food Consumption/Nutrition/Food Safety, Food Security and Poverty,

Most State agencies are now using electronic benefits transfer (EBT) systems to issue food stamp benefits. To promote operational efficiency, some States have received waivers of certain rules governing EBT use. An exploratory study was conducted to ascertain the effect... View more
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