publication . Article . 2013


Andreea ZAMFIR;
Open Access
  • Published: 01 Sep 2013 Journal: Business Excellence and Management, volume 3, issue 3 September, pages 55-60
This paper provides a knowledge-based strategic management of services model, with a view to emphasise an approach to gaining competitive advantage through knowledge, people and networking. The long-term evolution of the service organization is associated with the way in which the strategic management is practised.
free text keywords: Strategic management, Service organizations, Conceptual model, Knowledge-based society, Collaboration, Value co-creation, jel:M19, strategic management, service organizations, conceptual model, knowledge-based society, collaboration, value co-creation, Management. Industrial management, HD28-70, Business, HF5001-6182
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