IDENTIFYING COMPETENCIES OF VOLUNTEER BOARD MEMBERS OF COMMUNITY SPORTS CLUBS
A. VAN ROSSEM
“competencies”, “boards”, “cognitive maps”, “board member”, “emotional intelligence”, “social intelligence”
This study contributes to the emerging empirical studies on roles and responsibilities of boards in nonprofit organizations by identifying competencies of volunteer board members. We identified how two types of constituents—volunteer board members and sports members—perceived competencies of volunteer board members in community sports clubs. We used the repertory grid technique to draw cognitive maps and to reveal the perceived reality of these constituents. Our results suggest that constituents within a group share similar perceptions of competencies of outstanding performing board members, while they agree less on perceptions of poor performing board members. This study reveals that cognitive (e.g., having a long term vision, having professionalism), emotional (e.g., being reliable, being honest), and social intelligence (e.g., listening to others, being jovial/nice to be with) competencies are necessary to be perceived as an outstanding performing board member.