Development on quality management concepts

Article OPEN
Dragan Cristian; Stanca Costel;
(2011)
  • Journal: Constanta Maritime University Annals, Vol. 16, 2011,volume 16,issue 2,pages29-32
  • Subject:
    • jel: jel:R0 | jel:A0

The purpose of this paper is to perform an analysis of the history of the Total Quality Management (TQM) in the private sector, taking a closer look at its five stages in the Western hemisphere: quality inspection, statistical quality control, system-oriented quality as... View more
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