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Publication . Article . 2011

Effects of Knowledge Management on Electronic Commerce

An Exploratory Study in Taiwan
Wen-Jang Jih; Marilyn M. Helms; Donna T. Mayo;
Open Access  
Published: 15 Feb 2011 Journal: Journal of Global Information Management, volume 13, pages 1-24 (issn: 1062-7375, eissn: 1533-7995, Copyright policy )
Publisher: IGI Global
The Internet-enabled e-commerce field provides capabilities for firms in all sectors to reach global buyers and suppliers. Knowledge management provides frameworks to manage intellectual capital as a valuable organizational and strategic resource. Current literature on e-commerce and knowledge management primarily emphasizes the benefit of knowledge management for innovative e-commerce operations. Do knowledge management practices significantly benefit electronic commerce? If so, does the relationship work in the other direction? Does a firm’s e-commerce applications significantly benefit knowledge management practices, as well? To test these exploratory propositions, empirical data were collected from companies in a variety of industries in Taiwan, a country emphasizing e-commerce initiatives. The results revealed significant relationships between the way businesses implement electronic commerce projects and how they experiment with knowledge management concepts, as well as interesting benefits and difficulties in implementation. These relationships were found to operate in both directions, offering reinforcing effects as well as connections.
Subjects by Vocabulary

Microsoft Academic Graph classification: Business Information technology business.industry Competitive advantage Personal knowledge management Knowledge value chain Data management Resource (project management) Intellectual capital Knowledge management Exploratory research


Information Systems and Management, Management Science and Operations Research, Strategy and Management, Computer Science Applications, Business and International Management

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