publication . Article . 1991

Computer support of groups: theory-based models for GDSS research

V. Srinivasan Rao; Sirkka L. Jarvenpaa;
Open Access
  • Published: 01 Jan 1991 Journal: Management Science, volume 37, pages 1,347-1,362 (issn: 0025-1909, eissn: 1526-5501, Copyright policy)
  • Publisher: Institute for Operations Research and the Management Sciences (INFORMS)
Empirical research in the area of computer support of groups is characterized by inconsistent results across studies. This paper attempts to reconcile the inconsistencies by linking the ad hoc reasoning in the studies to existing theories of communication, minority influence and human information processing. Contingency models are then presented based on the theories discussed. The paper concludes by discussing the linkages between the current work and other recently published integrations of empirical GDSS research and theories of GDSS.
free text keywords: communication, minority influence, human information processing, group decision support, contingency modeling, Management Science and Operations Research, Strategy and Management
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