publication . Article . Other literature type . 2011

IMPLEMENTING A VALUE ASSESSMENT TOOL FOR SERVICE INNOVATION IDEAS

AAS, TOR HELGE;
Open Access
  • Published: 20 Nov 2011 Journal: International Journal of Innovation Management, volume 14, issue 6, pages 1,149-1,167
Abstract
<jats:p> There has not been much discussion of how firms may assess the value of service innovation projects ex-ante in the extant research literature. This paper theoretically derives a value assessment tool for service innovation ideas called QSI (tool for pre-Qualification of Service Innovation projects). Thereafter QSI is implemented in three firms and it is explored to what degree the implementation improved managerial decision making on service innovation projects and investments. The findings indicated that the implementation of QSI had effects both in a portfolio management and a project management perspective. From a portfolio management point of view d...
Subjects
free text keywords: Service innovation, innovation management, management control, ex-ante value assessment, Management of Technology and Innovation, Strategy and Management, Business and International Management, Project portfolio management, Marketing, Software deployment, Service innovation, Extant taxon, Value assessment, Innovation management, Project management, business.industry, business, Economics, Management control system
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publication . Article . Other literature type . 2011

IMPLEMENTING A VALUE ASSESSMENT TOOL FOR SERVICE INNOVATION IDEAS

AAS, TOR HELGE;