FACTORS INFLUENCING VICARIOUS LEARNING MECHANISM EFFECTIVENESS WITHIN ORGANIZATIONS
JOHN R. VOIT
COLIN G. DRURY
International Journal of Innovation and Technology Management,
Vicarious learning, lessons-learned, survey
As organizations become larger it becomes increasingly difficult to share lessons-learned across their disconnected units allowing individuals to learn vicariously from each other's experiences. This lesson-learned information is often unsolicited by the recipient group or individual and required an individual or group to react to the information to yield benefits for the organization. Data was collected using 39 interviews and 582 survey responses that proved the effects of information usefulness, related human intermediary activities, and an individual's perceived discretion have on the review and subsequent adoption of unsolicited lessons-learned information.