Quality and Competition

Article OPEN
Rajiv D. Banker; Inder Khosla; Kingshuk K. Sinha;
  • Journal: Management Science,volume 44,issue 9 September,pages1,179-1,192
  • Related identifiers: doi: 10.1287/mnsc.44.9.1179
  • Subject: quality, competition, cooperation, oligopoly, investment

In recent years, the practitioner literature in operations management has seen a dramatic surge in articles on quality management. It reflects the increased emphasis on quality by U.S. firms, which has been attributed largely to increased competition faced by them. The ... View more
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