publication . Preprint . Report . 2007

Information, Technology and Information Worker Productivity: Task Level Evidence

Sinan Aral; Erik Brynjolfsson; Marshall Van Alstyne;
Open Access
  • Published: 01 Jun 2007
In an effort to reveal the fine-grained relationships between IT use, patterns of information flows, and individual information-worker productivity, we study task level practices at a midsize executive recruiting firm. We analyze both project-level and individual-level performance using: (1) detailed accounting data on revenues, compensation, project completion rates, and team membership for over 1300 projects spanning 5 years, (2) direct observation of over 125,000 email messages over a period of 10 months by individual workers, and (3) data on a matched set of the same workers' self-reported IT skills, IT use and information sharing. These detailed data permit...
free text keywords: jel:D2, jel:D8, jel:J44, jel:L8, jel:M0, jel:O30
Funded by
NSF| ITR: Social and Economic Implications of Information Technology: What Is Really Happening?
  • Funder: National Science Foundation (NSF)
  • Project Code: 0085725
  • Funding stream: Directorate for Computer & Information Science & Engineering | Division of Information and Intelligent Systems
NSF| CAREER: Measuring Information's Contribution: Research on Value and Productivity
  • Funder: National Science Foundation (NSF)
  • Project Code: 9876233
  • Funding stream: Directorate for Computer & Information Science & Engineering | Division of Information and Intelligent Systems
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