Outsourcing Contract Success: A Quality Management Perspective

Article OPEN
Vanita Yadav; B.A. Metri;
  • Journal: International Journal of Innovation in the Digital Economy (IJIDE),volume 1,issue 4 October,pages41-53
  • Related identifiers: doi: 10.4018/jide.2010100104
  • Subject:
    acm: InformationSystems_GENERAL | ComputingMilieux_LEGALASPECTSOFCOMPUTING

Despite the phenomenal growth in outsourcing of various business functions like Enterprise Systems outsourcing, IT outsourcing, and Business Process outsourcing, there has been relatively less attention given to the high-risk area of outsourcing contracts. In this regar... View more
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