publication . Article . 2002

Strategic and Operational Benefits of Electronic Integration in B2B Procurement Processes

Tridas Mukhopadhyay; Kekre, S.;
Open Access
  • Published: 01 Jan 2002 Journal: Management Science, volume 48, pages 1,301-1,313 (issn: 0025-1909, eissn: 1526-5501, Copyright policy)
  • Publisher: Institute for Operations Research and the Management Sciences (INFORMS)
Abstract
Our goal is to assess the strategic and operational benefits of electronic integration for industrial procurement. We conduct a field study with an industrial supplier and examine the drivers of performance of the procurement process. Our research quantifies both the operational and strategic impacts of electronic integration in a B2B procurement environment for a supplier. Additionally, we show that the customer also obtains substantial benefits from efficient procurement transaction processing. We isolate the performance impact of technology choice and ordering processes on both the trading partners. A significant finding is that the supplier derives large str...
Subjects
free text keywords: business value of IT, empirical assessment, electronic integration, electronic procurement, B2B, strategic IT impact, operational IT impact, Empirical assessment, Industrial organization, Transaction processing, Procurement process, Procurement, Technology choice, Marketing, Microeconomics, Linkage (mechanical), law.invention, law, Economics
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publication . Article . 2002

Strategic and Operational Benefits of Electronic Integration in B2B Procurement Processes

Tridas Mukhopadhyay; Kekre, S.;