publication . Article . 2009

Dispute resolution: the use of arbitration in the credit card industry

Olivier André;
Open Access
  • Published: 01 Jan 2009
The fine print in most credit card agreements states that any dispute with a credit card issuer must be resolved through arbitration. The author lays out potential advantages and disadvantages for the consumer.
ACM Computing Classification System: ComputingMilieux_MISCELLANEOUS
free text keywords: Credit cards
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